I have been working with the PKAT IT Services team for over three years and the whole time I have used them I have been thoroughly impressed. Their knowledge, quick resolution of issues and dedication to delivering excellent service have made a tremendous impact on my school's IT infrastructure. The team are always very responsive and always go the extra mile to ensure that my technology needs are met, making my life easier and stress-free. I highly recommend PKAT IT Services to any school looking for a reliable and professional IT tech support provider.

Southfields Primary School

I have been working with the PKAT IT Services team for over three years and the whole time I have used them I have been thoroughly impressed. Their knowledge, quick resolution of issues and dedication to delivering excellent service have made a tremendous impact on my school's IT infrastructure. The team are always very responsive and always go the extra mile to ensure that my technology needs are met, making my life easier and stress-free. I highly recommend PKAT IT Services to any school looking for a reliable and professional IT tech support provider.

Eyrescroft Primary School 

Part of The Elliot Foundation Academy Trust

We employed the PKAT IT Services team when our current IT Support team decided to reduce their support. We decided to go with the Jack Hunt Team as we had had some help from them previously as they were our ‘Next Step’ school for our Year 6 children to move on to. We have never looked back. The support we receive is outstanding. The team came in explained how things would progress and gave us every bit of information we needed. They proved themselves to be a good choice. Helping us with our understanding of the networks and current systems in school. They also helped us move on and become more independent. They are always ready to help or give advice and are very proactive. I have also gained a few skills whilst we have been supported by Jason, because of this I now feel more confident in the job I do and the work I carry out.

Highlees Primary School

Part of The Elliot Foundation Academy Trust

Before we partnered with PKAT IT Services, we had an extremely outdated infrastructure, a tired kit and we were being supported by an alternative company that did not understand our needs. PKAT IT Services worked with us to understand our requirements and put in place systems to fully support school and our vision. They support the procurement processes to ensure that we have the best value for our investment into devices, work with us to ensure we keep up to date with developments and updates. The friendly and supportive team are always on hand to assist and resolve any issues, address any questions or queries; responding in a timely manner, either remotely or in person. We have an allocated technician on site weekly, Jason, who is amazing. He is informative, patient and we have an excellent working relationship. However, the service is organised in a way that any member of the team can skilfully step in and support school should the need arise. I cannot recommend this service enough – it ensures that school has peace of mind in regards to our technical systems, administration capabilities, curriculum delivery and cyber security.

Norwood Primary School